Automotive Brand Performance Audits
Comprehensive evaluation of service strategies for higher performance
Strong brand performance and competitive power relies on effective strategies, coherent structural elements and coordinated communication throughout the complex network of international manufacturers, retailers and consumers.
Standard audits for the automotive industry to ensure dealer and aftersales services are compliant with establised customer standards of performance.
We provide comprehensive incentive checklist audits to verify the application of the incentive criteria among dealers on behalf of the manufacturer.
Effective checklist audits providing valuable insight into process efficiency and service quality for a better management of your warranty chain.