About DEKRA UK

DEKRA Automotive

We offer automotive coaching and training programmes to address the full scope of the automobile business. Focal points are business management, customer satisfaction and retention, fleet and used car sales as well as workshop and store management. Our customer relationship centre offers comprehensive support in developing unshakeable customer loyalty, from approaches to lead management and customised events to contract renewal techniques, recall campaigns and sales and aftersales strategies. We also offer inspection for technical and cosmetic damage of cars, vans and HGVs. Typically we perform these services at end of lease, but we also provide warranty inspections and pre-purchase inspections for private buyers.

DEKRA Organisational Reliability

Our consultants know that people are at the heart of organisational performance. Employee engagements, behaviours, decision making and leadership are, in fact, its key ingredients. They are the driver of change when companies seek to improve safety performance, overall organisational reliability and achieve operational excellence. While management systems and programmes provide a necessary safety framework, they cannot deliver tangible outcomes without a corporate culture centered on safety.

DEKRA Process Safety

The breadth and depth of our expertise in process safety make us globally recognised specialists and trusted advisors in the field.

DEKRA Claims Services

We deliver claims management services to insurance companies, leasing companies, government agencies and corporate clients. We have our own offices in Europe and a partner network in more than 50 countries. We handle claims arising from all types of insurance including motor, cargo & freight, property, liability as well as accident & health and special event claims and related recourses.