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DEKRA Automotive Jobs
Driver Trainer
Location: Nationwide – we are interested in candidates all across the UK! Salary: Substantial daily rate Contract: Associate OR Zero Hours
- Checking in and confirming attendance for each course.
- Delivering PowerPoint presentations to the group up to 30 learners in a classroom setting.
- Engaging with attendees on various activities during the presentation.
- Assessing and ensuring that participants have the required skills to effectively and safely perform the driving duties.
- Supervising of course participants, undertake health and safety checks for learners on programme.
- Collecting feedback from attendees and prepare summarized review of each course.
- A good communicator with excellent interpersonal skills to deliver accurate information
- Must display previous experience in coaching / training environment
- A committed, positive approach to encourage and support new and existing members of staff.
- A good standard of computer literacy.
- Instructor qualifications beneficial but training will be provided.
- NRI qualification desirable, but not essential.
- Qualified Driving Instructor desirable but not essential.
- Experience in automotive is desirable but not essential.
- Full driving license.
- Ability to travel on daily basis to different locations (personal car mileage compensated).
Training Scheduler/Administrator – Hybrid
Location: Stokenchurch, Hybrid working available but must be commutable to Stokenchurch, HP14 Salary: £26K - £30K per annum, DOE + Benefits! Contract: Fixed term contract with the potential to go permanent, full time Benefits: 25 days holiday entitlement, Contributory company pension scheme, Electric vehicle salary sacrifice scheme, Life assurance cover, Free parking, Employee assistance programme, Cycle to work scheme, Flexible working and Free eye tests!
- Coordinating project activities, including scheduling meetings, preparing agendas, and managing project timelines.
- Communicating effectively with trainers and external stakeholders.
- Support project team members with administrative tasks, such as expense reporting, travel arrangements, and procurement.
- Research and bookings of venues based on location criteria, arrangements for conference room hire, maintaining long-term partnerships and travelling to sites occasionally to support specific events.
- Managing invoicing relating to training, submitting accruals and challenging invoice accuracy.
- Manage the training request process, ensuring policies and procedures are followed.
- Administration of learner records on online learning platforms and creating reports.
- Assisting with training enquiries, tracking events and collecting feedback.
- Participate in the recording, monitoring and evaluation of data for projects relating to the curriculum and quality.
- Previous experience in project coordination, administration, or a related field.
- Excellent organisational and time-management skills, with the ability to prioritise tasks effectively.
- Proficiency in Microsoft Office Software (Word, Excel, PowerPoint and Outlook). Any previous experience using project management tools would be highly desirable although not essential.
- Ability to work autonomously and collaboratively in a team environment, adapting to changing priorities and deadlines.
- Full driving licence, ability to travel.
Used Car Sales Support Data Analyst
Location: Regular work required at Audi’s office in Milton Keynes, Hybrid role Salary: £37,500 per annum + Benefits Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Free parking, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
- Manage regular daily/monthly/weekly performance reporting for the Audi Used Car team
- Collaborate with the Programme Manager to develop and evolve project insight reporting
- Ensure project administration is reliably and meticulously carried out
- Monitor and forecast Retailer sales and order performance to identify areas of underperformance
- Support monthly operational reviews with clear, useable insight
- Work with Sales Team to provide market insight
- Support and add value to other DEKRA programmes as required
- Analytical individual with high attention to detail
- Expert in manipulating data within Excel to produce detailed reports providing analysis, identifying trends and fluctuations within the data
- Good communication skills in order to help the team improve their performance
- Excited and energised by the prospect of working for World-renowned, prestige brands
- Skills to build lasting and productive relationships with Management and Executives at all levels
Driver Trainer
Location: Glasgow Salary: £30000-£40000 pa Contract: Permanent
- Checking in and confirming attendance for each course.
- Delivering PowerPoint presentations to the group up to 30 learners in a classroom setting.
- Engaging with attendees on various activities during the presentation.
- Assessing and ensuring that participants have the required skills to effectively and safely perform the driving duties.
- Supervising of course participants, undertake health and safety checks for learners on programme.
- Collecting feedback from attendees and prepare summarized review of each course.
- A good communicator with excellent interpersonal skills to deliver accurate information
- Must display previous experience in coaching / training environment
- A committed, positive approach to encourage and support new and existing members of staff.
- A good standard of computer literacy.
- Instructor qualifications beneficial but training will be provided.
- NRI qualification desirable, but not essential.
- Qualified Driving Instructor desirable but not essential.
- Experience in automotive is desirable but not essential.
- Full driving license.
- Ability to travel on daily basis to different locations (personal car mileage compensated).
Automotive Repair Quality Specialist
Location: Volkswagen Group’s National Learning Centre, Wymbush Salary: Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
- Provide expert guidance and remote support to assist the retailer network with the identification of technical product issues and adherence to process.
- Work closely with the Retailers’ technicians and the manufacturers’ existing technical support team via specified communication channels.
- With your practical workshop experience, you will not only support the retailers, you will also assist in the development of solutions to reduce the volume and improve the quality of inbound contact.
- Demonstrate a personal commitment to DEKRA Automotive Ltd’s Environmental & Quality Management System.
- Proven success in diagnosis on a range of vehicle systems in particular a strong emphasis on electrical/electronic systems.
- Wide experience in all aspects of vehicle repairs.
- Volkswagen Group Accredited Qualified Technician (or higher) is an advantage.
- Experience of Volkswagen Group Aftersales and Diagnostic Systems ELSA & ODIS is an advantage.
- Confident in technical concern resolution and warranty procedures.
- Very good verbal and written communication skills with high attention to detail
- Very good Computer skills familiarity with the Microsoft Office Suite of applications
- A process driven individual that can both adhere to and simplify complexity.
- Ability to work on own initiative with attention to detail with flexible and proactive personality.
- Personal qualities of integrity, credibility with high-level of organisational and time management skills
- Experience with a high-performing, collaborative, constructive peer group is a positive.
- Good business acumen and customer focused.
Campaign Vehicle Quality Coordinator
Location: Volkswagen Group’s National Learning Centre, Wymbush Salary: Competitive, DOE + Benefits! Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
- Remotely provide expert guidance and support to assist the retailer network with the identification of technical product issues and adherence to process.
- Work closely with the Retailers technicians/ campaign co-ordinators and the manufacturers existing Consumer Protection & Vehicle Quality team via specified communication channels.
- With your practical workshop experience, you will not only support the retailers, you will also assist in the development of solutions to reduce the volume and improve the quality of inbound contact.
- Demonstrate a personal commitment to DEKRA Automotive Ltd’s Environmental & Quality Management System.
- Proven success in diagnosis on a range of vehicle systems in particular a strong emphasis on electrical/electronic systems.
- Wide experience in all aspects of vehicle repairs.
- Volkswagen Group Accredited Qualified Technician (or higher) is an advantage.
- Experience of Volkswagen Group Aftersales and Diagnostic Systems ELSA & ODIS is an advantage.
- Confident in technical concern resolution and warranty procedures.
- Very good verbal and written communication skills with high attention to detail
- Very good Computer skills familiarity with the Microsoft Office Suite of applications
- A process driven individual that can both adhere to and simplify complexity.
- Ability to work on own initiative with attention to detail with flexible and proactive personality.
- Personal qualities of integrity, credibility with high-level of organisational and time management skills
- Experience with a high-performing, collaborative, constructive peer group is a positive.
- Good business acumen and customer focused
Customer Contact Advisor – Porsche Experience Centre
Location: Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR) Salary: £26,750 per annum + Potential Annual Bonus of 10% Contract: 37.5 Hours per week, Monday to Friday Rotational Hours: 8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30 Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme.
- Receive calls and correspondence which may be requests for information, booking requests, or amendments.
- Handle all calls and correspondence from both internal & external customers professionally.
- Fulfil outbound call activity as required ensuring that business and customer requirements are met.
- Accurately update the Porsche Customer database (C@P) as required.
- Treat every contact as an opportunity to cleanse and update the PCGB customer database.
- Process payments via an online system.
- Process and fulfil customer invitations following their purchase of a Porsche model.
- Build up and continuously update individual specialist knowledge in relation to the Porsche products and PCGB strategy.
- Conduct PEC reception duties by providing a high standard of face-to-face customer interaction.
- Meet and greet guests as they enter the building.
- Record the arrival of guests and issue passes as required.
- Contact any guests who have not arrived.
- Notify person(s) being visited of the arrival of their guests.
- Request all driving guests sign participant terms on arrival and complete driving license checks, contacting the DVLA as and when required.
- Manage the guest booking system, updating with all guest arrivals for the following day, producing pre-populated participant terms to be completed on arrival.
- Communicate professionally with internal and external customers, managing all requests thoroughly and promptly, using all resources available to ensure effective, timely, and appropriate resolutions.
- Ensure the reception and atrium area is kept clean, tidy, visually attractive, and welcoming at all times.
- Responsible for the Porsche Shop area - Processing payments from customers who wish to purchase items, updating the stock system, and re-ordering when stocks are low.
- Ability to demonstrate experience of working within a Customer Service environment
- Ability to provide excellent customer service both over the telephone or face to face
- PC literate and excellent VDU/keyboard skills
- The aptitude and desire to gain good all-round product knowledge
Vehicle Inspectors/Engineers to carry out both Cosmetic and/or Mechanical inspections
Location: Cambridge/ Peterborough/ Harrogate/ Yorkshire/ Essex/ Kent Salary: £28-40K DOE and location + Company Van (Business Use Only) Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
- Previous experience in formal vehicle maintenance, servicing or MOT.
- A City and Guilds level 3 or an NVQ level 3 in Vehicle Maintenance.
- It would be great if you were a member of the IMI (Institute of Motor Industry) or IRTE (Institute of Road Transport Engineers).
- Bodyshop background either as a Panel Beater, Sprayer or Smart Repairer
- Bodyshop experience at a Supervisor or Manager level
- Estimating experience either physical or desktop
- It would be great if you had Audatex and / or VDA accreditation but this is not essential.
Technical Reporting Analyst - VW Group
Location: Volkswagen Group’s National Learning Centre, Wymbush Salary: Competitive, DOE + Benefits! Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
- Design, develop and manage reports, dashboards and data visualisations in a BI tool
- Export, combine and cleanse data from various sources in order to be visually represented in a BI tool
- Work with key stakeholders/business owners to understand, agree and document their requirements
- Communicate progress and demo reporting solutions to the wider business
- Manage external BI development resources to ensure the desired end-state is achieved
- Work closely with data engineering resources where needed for more complex deliveries
- Define and implement best practises and training in Power BI – improving usage, self-service and self-manage within 12mths
- Manage your own technical expertise such that the role is a meaningful Power BI SME within the business.
- Working with the supplier, uses accurate data analysis to predict trends and fluctuations in network activity.
- Is responsible for the ongoing management, timings and input to the Forecast and costs with the intention to handover over operating model to VWG UK FTE’s .
- Presents data findings in a user-friendly format, tailoring presentation to the needs of the audience or recipient, interpreting data, and identifying actions / recommendations
- Provides visibility and reporting covering all areas of the S&T operation, e.g. Performance, escalations and Network performance across the S&T division but not limited to.
- Ensures formal governance and control of process documentation is in place, and ensures closed loop feedback is used to drive continuous improvement.
- Ensures formal change control governance is understood and adhered to by both the supplier and wider VWG stakeholders.
- General knowledge of modern data visualisation and BI tool(s)
- Experience with a wide range of data sources
- Experience of working in an agile fashion
- Highly numerate with Advanced Power BI skills
- MS Package applications
- SQL Skills
- Problem solving abilities – using creative thinking to drive better solutions
- Ability to clearly communicate about data to both technical and non-technical audiences
- High attention to detail
- Takes ownership of issues and proactively works to resolve them
- Team player
- Enjoy working in a fast-paced environment
- Able to work in an agile way (iterative developments, able to pivot and change focus if required)
- Willingness to learn new technical skills
- Documentation skills
Digital Learning and Development Coach
Location: Home / Stokenchurch based Salary: Zero Hour Contract: Up to £15.40 per hour Type: Part Time
- Confident and professional with the ability to inspire and motivate people.
- Build relationships to achieve results & encourage sustainable behavioural change
- Organisational skills are a must, as well as the ability to plan your time effectively.
- Quality driven and prepared to go the extra mile for our clients
- 1-2-1 Coaching to improve the customer experience
- Deliver online Group Training on a variety of topics
- Review, develop & refresh content that meets the changing needs of our clients
- Keep up to date with the digital tools within the team to enhance the learning experience
- Work independently, proactively and as part of a team to improve overall performance
- Communicate with the field-based team to confidently promote the Digital Coaching element of the programme
- Effectively communicate the performance of programmes with Key Stake-holders
- Regularly communicate with Clients and Programme Leader
- Provide all data and information required by the programmes within strict deadlines
- Attend off-site meetings & visit retailers when required
- Professionally and effectively represent the Client and DEKRA Automotive and comply with general and departmental procedures
- Developing and delivering engaging, purposeful coaching and training as well as mentoring others
- Working with recognised techniques such as GROW and SMART to coach individual performance
- Utilising and driving key performance indicators through others
- Highly developed communication and customer experience skills.
- Employee contribution pension scheme
- Employer retail discount
- New car schemes provided through partner relationships
Inside Sales Representative Sustainability
Location: Hybrid with Minimum of one day a week in our Stokenchurch office or as the business requires Salary: £24K – £28K + 20% Bonus Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Free parking, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
- A strong desire to be involved in sales and business development activities, particularly in sustainability services.
- Exceptional interpersonal skills, with the ability to communicate effectively across all levels.
- Critical thinking skills and the ability to work collaboratively.
- Windows 11
- MS Word (including mail merge functions)
- Outlook Email
- Excel
- PowerPoint
- MS Teams
- SalesForce
- LinkedIn/Sales Navigator
- Social Meda – predominantly LinkedIn
Automotive Standards Auditors
Location: Scotland & North East and SouthWest Contract: Associate Hourly Rate: National minimum wage to £25 per hour, depending on experience.
- Possess a recognised auditing qualification and experience.
- Should be well presented, articulate and possess excellent communication skills.
- Will have a keen attention to detail and a methodical approach in a face paced environment.
- Will be able to adhere to set processes and procedures.
- Have the ability to communicate with all levels of dealership staff including senior managers.
- Should be personable, approachable and have natural relationship building skills.
- Are highly reliable and trustworthy.
- Have ability and experience in preparing and presenting concise, accurate reports.
- Will be able to meet set deadline expectations.
- Experience in an automotive dealership environment would be advantageous.
- Must be willing to travel up to two hours from home location.
- High level of computer literacy with the ability to use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards.
Vehicle Inspector (Self-Employed / Zero Hour Contract/ Associate)
Location: Exeter, Bristol, Glastonbury Contract: Zero Hour Contract / Self-Employed / Associate Salary: Day rate offering up to £160
Fleet Operations Recognition Scheme (FORS) Auditor - (Contractor)
Location: Position available South West Contract: Associates (Contractors)
- The successful candidate must have experience of working in a transport environment and hold a Transport Manager Certificate of Professional Competency for a minimum of two years.
- Complete and deliver Audit reports in accordance with the company’s templates and reporting guidelines. All reports must be legible, timely and accurate you must have great attention to detail.
- Experience in assessing road transport operations, following quality management systems and processes.
- You will be working alongside our client’s operators so you must always have excellent interpersonal skills with the ability to work and communicate with a diverse range of professionals.
- Ability to process and interpret complex information
- Excellent oral and written communication skills are required including the ability to produce reports
- Fleet Operator Recognition Scheme requirements ideally be a FORS Accredited Auditor to Bronze level.
- Occupational road risk legislation and standards
- The different road transport industry sectors
- Relevant Health & Safety legislation
- Operator licensing requirements
- Full onboarding training will be provided
- Be independent, objective and self-motivated
- Ability to work alone or as part of a team
- Have the ability to make decisions and use own initiative
- Excellent interpersonal skills, able to communicate with a diverse range of individuals
- Maintains a professional image at all times
Our Values
- We are RESPONSIBLE FOR SAFETY. We live up to our safety standards every day, acting as role models to ensure safety.
- We are ENTREPRENEURIAL. Creating opportunities by embracing personal responsibility.
- We are CUSTOMER ORIENTATED. Striving to not only meet, but exceed expectations every day.
- We are sincere and honest. Honouring our commitments and acting with INTEGRITY
- We are TEAM SPIRITED. Working as a team, supporting each other and sharing knowledge.