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Daimler Truck UK Limited – Aftersales Dealer Development Coach
Location – UK, North Salary – Competitive + Company Car Allowance
Do you want to boost the future towards a safe, secure and sustainable world?
At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence. We anticipate technical developments early on and drive industry transformation as thought leaders. For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.
A day in a life and the impact you’ll make
DEKRA have an exciting opportunity for an Aftersales Dealer Development Coach to join the Daimler Truck UK Limited aftersales improvement programme.
You will be responsible for providing aftersales coaching to the DTUK network, delivering expertise in aftersales process delivery and management in line with DTUK service processes.
This is a key role working with one of our major clients and as such you will be required to influence change at all levels within the business in support of delivering the programme aims, objectives, key performance improvement measures and desired return on investment.
What you’ll do
· Regular liaison with DTUK Project Manager, DEKRA Project Manager and other stakeholders
· Recognise, report and resolve process failings and departmental concerns
· Support the DTUK Project Manager in the achievement of project outcomes
· Create realistic and achievable implementation plans
· Coach Dealer Management in their role in the new way of working
· Coach Supervisors, Technicians and workshop support staff in their new roles
· Support the effective use of integrated DMS and manufacturer systems
· Enthusiastically support the delivery of sustained process and behavioural change
What you bring
· Experience of performance management
· Assertive and communicative approach
· Strong knowledge and experience of workshop daily operations and aftersales process
· High degree of proactive input, planning, ownership and responsibility for the financial and operational outcomes of the project
· An automotive aftersales background
· Familiar with DMS system
· Knowledgeable in change management methodologies
· Able to train and coach dealer staff and management to change their process and ways of working
· Have the ability to rapidly build positive working relationships
· Able to create engagement and commitment
· An analytical approach and be an advocate of best practice
· A consultative and assertive approach to coaching and change management
· High degree of proactive input, planning, ownership and responsibility for the financial and operational outcomes of the project
Let's create a safer world today. Apply now and join a team that values your expertise and passion.
At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.
Used Car Area Manager – Passenger Cars
Location: Field Based around Yorkshire, North East, Midlands and Wales Salary: £45,000 – 50,000 DOE + 20% Bonus Contract: Full Time, Permanent
Do you want to boost the future towards a safe, secure and sustainable world?
At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.
We anticipate technical developments early on and drive industry transformation as thought leaders.
For the exciting tasks that lie ahead, we are looking for skilled and passionate people who want to grow and achieve their best in a global team.
Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.
A Day in the Life and the Impact You'll Make:
As a Used Car Area Manager, you'll work closely with retailer management teams to unlock the full potential of their used vehicle operations. Travelling across your region, you'll analyse performance, coach dealership teams, identify commercial opportunities and implement tailored action plans that improve sales, profitability and customer satisfaction.
By building trusted relationships and driving continuous improvement, you'll play a key role in helping retailers deliver exceptional customer experiences while achieving the brand's ambitious performance objectives.
What You'll Do:
· Partner with retailer management teams to improve used vehicle sales performance, profitability and operational excellence across your region.
· Analyse key performance data to identify opportunities, develop SMART action plans and support continuous improvement in stock management, sales processes and customer experience.
· Coach and influence dealership teams to strengthen capability, improve used car operations and embed best practice.
· Monitor compliance with Approved Used standards, supporting retailers to maintain brand requirements and successfully achieve audit expectations.
· Collaborate with brand field teams and key stakeholders to deliver a joined-up strategy that maximises retailer performance and commercial success.
What You'll Bring:
· Experience working within automotive retail, with a strong understanding of used vehicle sales operations and retailer performance.
· Excellent relationship-building, coaching and stakeholder management skills, with the ability to influence at all levels.
· Strong commercial awareness and confidence interpreting financial and operational performance data.
· The ability to identify opportunities, solve problems and implement practical improvement plans.
· Excellent communication, organisation and presentation skills.
· A proactive, self-motivated approach with the flexibility to travel extensively across your region.
Nice to Have:
· Experience supporting or developing dealership performance within a manufacturer or field-based environment.
· Knowledge of used vehicle marketing strategies and stock management best practice.
· Experience working with performance reporting, balanced scorecards and retailer financial analysis.
· Strong IT, analytical and reporting skills.
What You'll Receive for the Value You Bring:
· 25 days annual leave plus bank holidays
· Holiday buy and sell scheme
· Private health insurance
· Pension contribution
· Employee referral scheme
· Electric vehicle salary sacrifice scheme
· Eye test vouchers
· Employee Assistance Programme (EAP)
Let's create a safer world today. Apply now and join a team that values your expertise and passion.
At DEKRA we value your unique experiences, perspectives and backgrounds. We are committed to creating an inclusive workplace where everyone has the opportunity to thrive.
Porsche Regional Pre-Owned Development Manager
Location: South England / North England & Scotland Salary: £55k (OTE £70K) + Car Allowance Contract: Full-time, Permanent
Do you want to boost the future towards a safe, secure and sustainable world?
At DEKRA we deal with future topics in every field of work; from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.
We anticipate technical developments early on and drive industry transformation as thought leaders.
For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.
Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.
A Day in the Life and the Impact You’ll Make:
As a Regional Pre-Owned Area Sales Development Manager, you'll work closely with Porsche Centres across your region to maximise Pre-Owned sales performance, strengthen dealer capability and drive sustainable growth.
By analysing performance data, coaching retailer teams, optimising inventory strategies, and implementing targeted improvement plans, you'll play a key role in enhancing profitability, improving customer experience, and ensuring every Centre consistently delivers the high standards expected of the Porsche Approved Pre-Owned programme.
Your commercial insight and ability to build trusted relationships will directly influence the success of the pre-owned programme and contribute to the continued growth of the Porsche network.
Key Responsibilities
• Regional Sales Leadership — Deliver Pre-Owned sales performance across the region. Analysing performance, trends, and implementing corrective actions to achieve volume and profit goals
• Drive the Porsche Pre Owned Strategy – Monitor Centre performance against strategic expectations, identify opportunities and shortfalls, and partner with Centres to create and implement targeted plans that maximise performance and deliver sustainable improvement.
• Dealer Network Development — Support and coach dealers to improve appraisal accuracy, stock turn, pricing discipline, and retail readiness.
• Inventory Strategy — Oversee stock mix, ageing, sourcing channels, and allocation to ensure optimal availability and margin performance. Encourage engagement with all inventory sources, including PCGB vehicles and VWFS end of contract vehicles.
• Performance Management — Conduct regular business reviews, assess KPIs, and implement tailored improvement plans for Porsche centres within the region.
• Operational Excellence — Ensure compliance with brand standards, certification processes, reconditioning guidelines, and customer experience expectations.
• Training & Coaching — Deliver training and coaching where needed on Pre-Owned topics such as pricing strategy and stock management best practices.
• Cross Functional Collaboration — Work closely with other departments and group organisations to align regional execution with national objectives.
• Reporting & Forecasting — Provide accurate forecasts, performance reports, and insights to senior leadership.
Core Accountabilities
• Deliver high levels of service to internal and external customers.
• Maintain awareness of developments within the industry, corporate and customer developments.
• Contribute fully to team culture and business strategy execution.
• Build strong relationships across the Porsche Centre network and PCGB.
• Ensure effective use of PCGB systems and management controls.
• Adhere to all company policies and procedures and ensure compliance at all times.
What You’ll Bring:
• Automotive management background, ideally retail or customer performance focused.
• An ability to influence through building trust and credibility, persuasion and constructive challenge.
• Strong analytical, problem solving, coaching and facilitation skills.
• Ability to analyse performance data and create actionable plans.
• Ability to negotiate at director level.
• High level of commercial acumen.
• Excellent interpersonal, communication and presentation skills.
• Willingness to travel extensively across the network.
What You’ll Receive for the Value You Bring:
• 25 days annual leave plus bank holidays.
• Holiday buy and sell scheme.
• Private health insurance.
• Pension contribution.
• Employee referral scheme.
• Electric vehicle salary sacrifice scheme.
• Eye test vouchers.
• Employee Assistance Programme (EAP).
Please note your employment will sit with DEKRA Automotive Ltd.
Let's create a safer world today. Apply now and join a team that values your expertise and passion.
At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.
Automotive Repair Quality Specialist
Location: Volkswagen Group’s National Learning Centre, Wymbush Salary: Up to £42,500 DOE Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
Do you want to boost the future towards a safe, secure and sustainable world?
At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.
We anticipate technical developments early on and drive industry transformation as thought leaders.
For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.
Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.
A Day in the Life and the Impact You’ll Make:
As an Automotive Repair Quality Specialist, you'll play a vital role in supporting Volkswagen Group's Authorised Repairer network, providing expert technical guidance to help diagnose complex vehicle issues and ensure repairs are completed efficiently and to the highest standards.
Working as part of the Technical Support Team, you'll review and resolve technical cases, collaborate with workshop technicians and manufacturer specialists, and use your hands-on diagnostic expertise to improve repair quality, reduce repeat enquiries and enhance the overall customer experience across the retailer network.
What you will be doing:
• Provide expert guidance and remote support to assist the retailer network with the identification of technical product issues and adherence to process.
• Work closely with the Retailers’ technicians and the manufacturers’ existing technical support team via specified communication channels.
• With your practical workshop experience, you will not only support the retailers, you will also assist in the development of solutions to reduce the volume and improve the quality of inbound contact.
• Demonstrate a personal commitment to DEKRA Automotive Ltd’s Environmental & Quality Management System.
What You’ll Bring:
In order to be successful in this role you must have:
• Proven success in diagnosis on a range of vehicle systems in particular a strong emphasis on electrical/electronic systems.
• Wide experience in all aspects of vehicle repairs.
• Volkswagen Group Accredited Qualified Technician (or higher) is an advantage.
• Experience of Volkswagen Group Aftersales and Diagnostic Systems ELSA & ODIS is an advantage.
• Confident in technical concern resolution and warranty procedures.
• Very good verbal and written communication skills with high attention to detail
• Very good Computer skills familiarity with the Microsoft Office Suite of applications
• A process driven individual that can both adhere to and simplify complexity.
• Ability to work on own initiative with attention to detail with flexible and proactive personality.
• Personal qualities of integrity, credibility with high-level of organizational and time management skills
• Experience with a high-performing, collaborative, constructive peer group is a positive.
• Good business acumen and customer focused
What You’ll Receive for the Value You Bring:
• 25 days annual leave plus bank holidays
• Holiday buy and sell scheme
• Private health insurance
• Pension contribution
• Employee referral scheme
• Electric vehicle salary sacrifice scheme
• Eye test vouchers
• Employee Assistance Programme (EAP)
Let's create a safer world today. Apply now and join a team that values your expertise and passion.
At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.
Mechanical Engineer Vehicle Inspector
Location: Field based role, covering – Nottingham, Newark on Trent, Grantham and Lincoln Salary: £33,000 – £36,000 per annum + Company Van (Business Use Only) Contract: Permanent, Full time (and Associate positions available)
Do you want to boost the future towards a safe, secure and sustainable world?
At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.
We anticipate technical developments early on and drive industry transformation as thought leaders.
For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.
Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.
A Day in the Life and the Impact You’ll Make:
As a Vehicle Inspection Engineer, your day will see you on the road meeting customers across your region, carrying out detailed vehicle inspections with precision and professionalism.
From pre-purchase checks to warranty evaluations and dealer audits, you’ll play a vital role in ensuring vehicles meet the highest standards of safety and quality.
By delivering accurate reports and representing DEKRA with expertise and integrity, you’ll directly support customer confidence and help maintain the exceptional reputation of our growing business.
What You’ll Do:
· Conduct high-quality vehicle inspections at customer locations, ensuring accuracy and professionalism at all times
· Complete detailed inspection reports promptly following each visit
· Carry out a range of inspections including pre-purchase checks, warranty evaluations, audits and mechanical assessments
· Identify cosmetic and structural issues, including substandard repairs to bodywork
· Support operational initiatives and contribute to the development of new processes and programmes
What You’ll Bring:
· Proven mechanical experience within vehicle maintenance, servicing or MOT environments
· Strong attention to detail with the ability to produce accurate and professional reports
· Excellent organisational and communication skills, with a customer-focused approach
· Ability to work independently in a field-based role while contributing to a wider team
· Full UK driving licence
Essential:
· City & Guilds Level 3 or NVQ Level 3 in Vehicle Maintenance (or equivalent)
· Membership of a professional body such as IMI or IRTE
· Experience in conducting vehicle inspections, audits, or appraisals
· Interest or involvement in continuous improvement initiatives or operational development
What You’ll Receive for the Value You Bring:
· 25 days annual leave plus bank holidays
· Holiday buy and sell scheme
· Private health insurance
· Pension contribution
· Employee referral scheme
· Electric vehicle salary sacrifice scheme
· Eye test vouchers
· Employee Assistance Programme (EAP)
Let's create a safer world today. Apply now and join a team that values your expertise and passion.
At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.
HGV Vehicle Inspection Engineer
Location: Field based role – Positions available across the country Salary: up to £30,000 - £38,212.00 DOE Contract: Full time, Permanent (Part Time availability dependent upon area)
Do you want to boost the future towards a safe, secure and sustainable world?
At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.
We anticipate technical developments early on and drive industry transformation as thought leaders.
For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.
Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.
A Day in the Life and the Impact You’ll Make:
As an HGV Vehicle Inspection Engineer at DEKRA Automotive, no two days are the same.
You’ll travel across your designated region, carrying out detailed inspections on HGVs at dealerships and compounds, ensuring every vehicle meets the highest safety and quality standards.
From pre-purchase assessments to end-of-contract audits, your expertise will directly support businesses in making informed decisions while maintaining compliance and industry excellence.
With a strong focus on accuracy, professionalism, and customer service, your work will play a vital role in strengthening trust with our growing portfolio of B2B clients and contributing to our reputation as a leading independent inspection provider.
What You’ll Do:
· Conduct high-quality HGV vehicle inspections, including pre-purchase, end-of-contract, and warranty evaluations
· Travel within your assigned region to dealerships and compounds, following appointments arranged by the deployment team
· Produce accurate, detailed, and timely inspection and audit reports in line with company standards
· Assess both mechanical and cosmetic condition of vehicles, ensuring compliance and quality benchmarks are met
· Deliver a professional and customer-focused service, maintaining strong relationships with clients
What You’ll Bring:
· Proven experience in HGV vehicle maintenance, servicing, or MOT inspection
· Strong knowledge of both mechanical and cosmetic vehicle inspection processes
· High attention to detail with the ability to produce clear, accurate reports
· Full clean HGV Class C driving licence (area dependent)
· Ability to work independently in a field-based role with excellent organisational skills
Nice to Have:
· Relevant mechanical or automotive qualifications or apprenticeship
· Previous bodyshop experience
· Prior experience in formal vehicle inspection or audit environments
What You’ll Receive for the Value You Bring:
· 25 days annual leave plus bank holidays
· Holiday buy and sell scheme
· Private health insurance
· Pension contribution
· Employee referral scheme
· Electric vehicle salary sacrifice scheme
· Eye test vouchers
· Employee Assistance Programme (EAP)
Let's create a safer world today. Apply now and join a team that values your expertise and passion.
At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.
HGV Vehicle Inspection Engineer
Location: Field based role – Glasgow / Edinburgh Salary: up to £30,000 - £38,212.00 DOE FTE Contract: Part time, Permanent
Do you want to boost the future towards a safe, secure and sustainable world?
At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.
We anticipate technical developments early on and drive industry transformation as thought leaders.
For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.
Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.
A Day in the Life and the Impact You’ll Make:
As an HGV Vehicle Inspection Engineer at DEKRA Automotive, no two days are the same.
You’ll travel across your designated region, carrying out detailed inspections on HGVs at dealerships and compounds, ensuring every vehicle meets the highest safety and quality standards.
From pre-purchase assessments to end-of-contract audits, your expertise will directly support businesses in making informed decisions while maintaining compliance and industry excellence.
With a strong focus on accuracy, professionalism, and customer service, your work will play a vital role in strengthening trust with our growing portfolio of B2B clients and contributing to our reputation as a leading independent inspection provider.
What You’ll Do:
· Conduct high-quality HGV vehicle inspections, including pre-purchase, end-of-contract, and warranty evaluations
· Travel within your assigned region to dealerships and compounds, following appointments arranged by the deployment team
· Produce accurate, detailed, and timely inspection and audit reports in line with company standards
· Assess both mechanical and cosmetic condition of vehicles, ensuring compliance and quality benchmarks are met
· Deliver a professional and customer-focused service, maintaining strong relationships with clients
What You’ll Bring:
· Proven experience in HGV vehicle maintenance, servicing, or MOT inspection
· Strong knowledge of both mechanical and cosmetic vehicle inspection processes
· High attention to detail with the ability to produce clear, accurate reports
· Full clean HGV Class C driving licence (area dependent)
· Ability to work independently in a field-based role with excellent organisational skills
Nice to Have:
· Relevant mechanical or automotive qualifications or apprenticeship
· Previous bodyshop experience
· Prior experience in formal vehicle inspection or audit environments
What You’ll Receive for the Value You Bring:
· 25 days annual leave plus bank holidays
· Holiday buy and sell scheme
· Private health insurance
· Pension contribution
· Employee referral scheme
· Electric vehicle salary sacrifice scheme
· Eye test vouchers
· Employee Assistance Programme (EAP)
Let's create a safer world today. Apply now and join a team that values your expertise and passion.
At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.
Aftersales Specialist Consultant – Workshop Efficiency
Company: DEKRA Automotive Ltd Employment type: Full-time employment Location: Home-based, with coverage from the Midlands to South England (frequent travel and overnight stays required)
About the role
DEKRA Automotive Ltd is recruiting an experienced Aftersales Specialist Consultant to deliver a workshop efficiency improvement programme across an automotive NSC Retailer network. The role focuses on improving workshop profitability by strengthening resource utilisation, operational efficiency and service activity, with clear, measurable outcomes.
You will be one of two consultants covering the UK, with your delivery footprint focused on the Midlands to the South of England.
What you will be doing
You will work directly with Retailer leadership and aftersales teams to diagnose performance, agree improvement actions, and support delivery. Key activities include:
· Completing a structured Retailer diagnostic using defined questions and evidence gathering.
· Producing clear diagnostic summaries and an evidence-based gap analysis for management review.
· Agreeing priority actions with Retailer leadership and building practical, Retailer-specific action plans.
· Supporting operational improvements across booking, workshop control, preparation, and customer handover/collection processes.
· Providing targeted support to Retailers, adapting the support path based on diagnostic findings.
· Tracking progress against agreed measures and providing structured updates after each session, including escalation where performance drops or actions stall.
What we are looking for (essential)
· Strong experience in automotive aftersales / workshop operations within a Retailer environment (or equivalent network role).
· Proven ability to use performance data and operational insight to deliver improvement in workshop results (efficiency, utilisation, productivity, workflow control).
· Confident communicator who can influence at all levels (including Aftersales Managers, Workshop Controllers and Senior Leadership).
· Strong written communication and report quality, including clear session summaries and progress updates.
· Comfortable working independently and managing a travel-heavy role across a defined region.
Desirable
· Experience supporting service marketing activity (planning, budgeting, activation and review).
· Understanding of booking-centre / call-centre processes and how they impact appointment conversion and workshop loading.
How success will be measured
You will be expected to deliver measurable improvement against programme measures such as:
· Workshop efficiency measures (utilisation, productivity, efficiency using agreed definitions).
· Diagnostic/workflow measures (lead time, first-time-fix, rework).
· Booking and Vehicle Health Check funnel performance where applicable.
· A strong focus on return on investment for both the programme and participating Retailers is essential.
Benefits
DEKRA Automotive Ltd offers a competitive package. Benefits and expenses policy details (including travel and overnight expenses) will be shared as part of the recruitment process.
How to apply
Please submit your CV highlighting your Aftersales experience and examples of measurable improvement you have delivered (include figures where possible).
Vehicle Inspections Engineer – Associate
Location: Cambridge/NewMarket/Thetford area Contract: Self Employed / Associate / Zero Hour Day Rate: Competitive DOE
Join a global leader in safety, inspection, and certification services!
DEKRA Automotive is part of a worldwide business employing over 49,000 people in more than 60 countries. We provide expert, independent inspection services to ensure safety on the road, at work, and at home. In the UK, we are one of the fastest-growing independent vehicle inspection companies, working with an expanding portfolio of B2B clients.
We are looking for experienced Vehicle Inspection Engineers to work with us on a self-employed basis, conducting high-quality vehicle inspections across Shrewsbury, Wrexham, and Ludlow!
The Role
As a Self-Employed Vehicle Inspection Engineer, you will carry out a variety of inspection types — including pre-purchase inspections and warranty evaluations — to the highest possible standard. You will work to pre-arranged appointments coordinated by our Stokenchurch-based deployment team, ensuring timely, professional, and accurate reporting.
Your responsibilities will include:
· Completing thorough, accurate vehicle inspections in line with company standards.
· Producing detailed, unambiguous inspection reports using company templates.
· Maintaining professionalism and excellent customer service at all times.
· Supporting pilot programmes and new customer initiatives when required.
· Travelling within your designated area and occasionally beyond when necessary.
About You
· We’re looking for skilled technical professionals with:
· A minimum of 7 years’ experience in formal vehicle maintenance, servicing, or MOT.
· City & Guilds Level 3 or HNC/HND equivalent qualification (IMI or IRTE membership desirable).
· Strong customer service, communication, and organisational skills.
· The ability to write clear, detailed, and accurate reports.
· A methodical, analytical approach to inspections and decision making.
You must also have:
· A clean UK driving licence, your own transport with business use insurance
· Your own tools, and equipment in good working order.
· A limited company with Public Liability and Professional Indemnity and Employers Liability insurance
Why Work with DEKRA?
· Flexibility to work on an as-needed basis.
· The backing of a respected, global brand.
· Opportunities to work with a wide range of vehicles and clients.
· A role where your expertise directly supports safety and quality.
Ready to join an industry leader and put your inspection skills to work?
Apply today to become part of DEKRA’s growing network of specialist engineers.
Vehicle Damage Assessor
Location: Home-Based / Midlands Salary: Competitive (Dependent on Experience) Contract: Associate/FTC
Do you want to boost the future towards a safe, secure and sustainable world?
At DEKRA we deal with future topics in every field of work: from vehicle inspection to cyber security, from product testing to clean energies or from automated driving to artificial intelligence.
We anticipate technical developments early on and drive industry transformation as thought leaders.
For the exciting tasks that lie ahead we are looking for skilled and passionate people who want to grow and achieve their best in a global team.
Enthusiasts wanting to do meaningful work and to make a contribution as a trusted partner for our clients and for society. People like you.
A Day in the Life and the Impact You'll Make
As a Vehicle Damage Assessor, you'll play a vital role in ensuring damaged vehicles are assessed accurately, safely, and efficiently. Working remotely, you'll use your technical expertise to inspect vehicle damage, produce detailed repair estimates, and apply manufacturer-approved repair methods. Collaborating with customers, insurers, and repair teams, you'll help drive quality outcomes, support repair decisions, and contribute to the safe return of vehicles to the road while maintaining the highest industry standards.
What You'll Do:
· Inspect damaged vehicles and accurately assess structural, mechanical, electronic, and cosmetic damage.
· Produce detailed repair estimates using Audatex, ensuring compliance with insurer requirements and manufacturer standards.
· Apply OEM repair methods and make informed repair versus replace decisions, including considerations for ADAS and EV technologies.
· Liaise with customers, insurers, and internal stakeholders to communicate repair requirements and progress.
· Maintain accurate documentation and support efficient repair planning, workflow management, and cost control.
What You'll Bring:
· Proven experience as a Vehicle Damage Assessor within a bodyshop, accident repair, or automotive assessment environment.
· Full competence using Audatex estimating software.
· Strong understanding of vehicle repair methodologies, manufacturer repair standards, and industry best practice.
· Excellent communication, organisational, and stakeholder management skills.
· High attention to detail and a methodical approach to inspections and reporting.
· ATA Vehicle Damage Assessor Accreditation.
· NVQ, IMI, SVQ, or equivalent qualification in Vehicle Damage Assessment or a related automotive discipline.
Essential to Have:
· Experience assessing commercial vehicles or HGVs.
· Knowledge of emerging vehicle technologies, including ADAS and electric vehicles.
· Recognised apprenticeship in Vehicle Damage Assessment or a related automotive field.
· Experience working with multiple insurers and repair networks.
What You'll Receive for the Value You Bring:
· 25 days annual leave plus bank holidays
· Holiday buy and sell scheme
· Private health insurance
· Pension contribution
· Employee referral scheme
· Electric vehicle salary sacrifice scheme
· Eye test vouchers
· Employee Assistance Programme (EAP)
· Ongoing professional development opportunities
· The opportunity to work with an industry-leading global organisation
· Let's create a safer world today. Apply now and join a team that values your expertise and passion.
Let's create a safer world today. Apply now and join a team that values your expertise and passion.
At DEKRA we value your unique experiences, perspectives, and backgrounds. We are committed to an inclusive workplace for all team members.
Our Values
Our workplace values are at the heart of everything we do:
- We are RESPONSIBLE FOR SAFETY. We live up to our safety standards every day, acting as role models to ensure safety.
- We are ENTREPRENEURIAL. Creating opportunities by embracing personal responsibility.
- We are CUSTOMER ORIENTATED. Striving to not only meet, but exceed expectations every day.
- We are sincere and honest. Honouring our commitments and acting with INTEGRITY
- We are TEAM SPIRITED. Working as a team, supporting each other and sharing knowledge.
Privacy Notice
What is the purpose of this notice?
DEKRA Automotive Limited (DEKRA) is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you.
You can download a copy of this privacy notice below if you are applying for work with us (whether as an employee, worker or contractor).
It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).