Automotive Customer Relationship Management Services

Support manufacturers and dealerships in managing leads, contacting customers to increase sales in new and used vehicles, spare parts and after sales while improving customer satisfaction and loyalty.

Automotive Customer Relationship Management Services

Why does Automotive customer relationship center exist?

DEKRA’s customer relationship knowledge and in-house developed proven methodology supports car manufacturers to manage their leads and contact the customers before they come to the dealerships.

DEKRA’s expertise in automotive activities facilitates the link between manufacturers and their field network.

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