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Used Car Area Manager – VWG UCAM Passenger Cars
Used Car Area Manager – VWG UCAM Passenger Cars
Location: Field-based (covering UK retailer network in and around Midlands, Yorkshire & Wales) Contract: Full-time, Permanent Salary: £45-50K DOE + 20% Bonus + Company Car
About the Role
We’re looking for an experienced and commercially driven Used Car Area Manager (UCAM) to join our team!
In this pivotal field-based role, you’ll be responsible for developing and improving the sales performance and profitability of Volkswagen Passenger Cars retailers.
Working closely with retailer management teams and brand field colleagues, you’ll provide expert guidance, coaching, and analysis to improve the professionalism, performance, and customer experience of retailer used car departments. You’ll ensure retailers are aligned with the short, medium, and long-term objectives of the brand while driving sustainable growth and compliance with Approved Used standards.
Key Responsibilities
As a Used Car Area Manager, you will:
· Build strong relationships with retailers and brand colleagues to deliver sales and profitability objectives.
· Diagnose performance issues using KPIs and balanced scorecards, creating SMART action plans to drive improvement.
· Focus on key operational areas including stock profile, preparation, presentation, sales processes, and team capability.
· Ensure a high-quality customer experience for used car buyers in line with brand standards.
· Conduct structured financial reviews with stakeholders, identifying risks and opportunities for both retailer and brand.
· Ensure retailers comply with Approved Used Dealer Agreement standards, supporting them through audits and remedial actions.
· Collaborate cross-functionally with ASM, VWFS BDM, and other peers to deliver a cohesive, effective field strategy.
· Provide professional reports, insight, and coaching that lead to measurable improvements in retailer performance.
About You
This role would suit a commercially minded professional with significant experience in automotive retail or manufacturer field operations.
You will bring:
· Proven ability to engage, influence, and coach a diverse range of stakeholders.
· Strong understanding of core used car processes and retailer operations.
· Commercial and financial acumen with the ability to analyse data and drive profitability.
· Experience of retailer used car marketing strategies and digital presentation best practice.
· Excellent communication, organisation, and reporting skills.
· Confidence in challenging, supporting, and motivating retailer teams.
Desirable:
· Knowledge of local and national market opportunities for used car growth.
· Relevant Professional qualifications or accreditations.
Why Join Us?
At DEKRA Automotive, we partner with leading brands to deliver measurable improvements in retail performance. You’ll join a supportive and professional team where your expertise makes a real difference to both retailers and the brand.
We offer a competitive salary, benefits package, and opportunities for personal and career development in line with your skills and ambition.
How to Apply
If you are ready to take on a challenging and rewarding role driving the performance of retailer used car operations, we’d love to hear from you. Apply today with your CV and covering letter.
No agencies please.
HGV Driver Compliance & Safety Trainer
HGV Driver Compliance & Safety Trainer
Location: Field based – between training centres, with occasional visits to Stokenchurch Head Office. Salary: Competitive + Benefits Contract Type: Full-time, Permanent
Are you an experienced HGV professional or trainer passionate about improving road safety, driver standards, and operational compliance?
Join DEKRA Automotive, a global leader in vehicle safety and compliance, as our new HGV Driver Compliance & Safety Trainer!
In this field-based role, you'll help shape the performance and safety of HGV drivers by delivering engaging onboarding and ongoing development training across the UK.
This is not an entry-level licence training role – it's a specialist position focused on experienced drivers, compliance, operational best practice, and continuous professional development.
What You’ll Be Doing
Deliver interactive training in-person and digitally on HGV compliance, safety, and operational efficiency.
You will guide Drivers on:
· Driver App usage, safety procedures, and site-specific rules
· Vehicle types and trailer inspections
· Drop & Swap processes and telematics benefits
· CNG vehicle operations and avoiding bridge strike
You will also be expected to:
· Lead classroom discussions, practical sessions, and driving simulator exercises.
· Promote defensive driving, fatigue management, stress awareness, and incident reporting.
· Assess learning outcomes, manage training data, and contribute to course improvements.
· Stay up to date with HGV legislation, safety protocols, and industry developments.
· Collaborate closely with internal stakeholders to continuously improve training impact.
What We’re Looking For
Essential:
· Full UK driving licence and willingness to travel nationally.
· Demonstrable experience delivering training or coaching – ideally in a remote or blended learning environment.
· Deep operational knowledge of HGVs, trailers, compliance checks, and UK HGV driving regulations.
· Confident using Microsoft Office and video conferencing tools (PowerPoint, Teams, Outlook).
· Strong time management, planning and communication skills.
Highly Desirable:
· Previous HGV driving or logistics experience.
· Familiarity with training simulators.
· AET/PTLLS or similar training qualification.
· Eye for detail and passion for delivering high-quality, safety-led instruction.
Why Join DEKRA Automotive?
· Work for a global organisation renowned for safety, quality and integrity.
· Collaborate with supportive, values-led colleagues who champion innovation and best practice.
· Develop your own career with access to ongoing training and development opportunities.
· Make a real difference to driver standards and road safety across the UK.
DEKRA Values You’ll Embody:
· Responsibility for Safety – role model safe practices inside and outside the workplace.
· Entrepreneurship – take initiative and contribute to ongoing improvements.
· Customer Orientation – deliver outstanding support and training experiences.
· Integrity – act honestly, ethically and professionally at all times.
· Team Spirit – share knowledge, support others and celebrate success.
Ready to make an impact in a critical safety role? Apply now with your CV.
Please note: This is a field-based role and will require regular travel across training sites.
No agencies please.
Vehicle Inspection Engineer – Self-Employed / Associate
Vehicle Inspection Engineer – Self-Employed / Associate
Location: Field-based across Shrewsbury, Wrexham, Ludlow Contract: Self Employed / Associate (work as required to meet customer demand) Day Rate: Competitive
Join a global leader in safety, inspection, and certification services!
DEKRA Automotive is part of a worldwide business employing over 49,000 people in more than 60 countries. We provide expert, independent inspection services to ensure safety on the road, at work, and at home. In the UK, we are one of the fastest-growing independent vehicle inspection companies, working with an expanding portfolio of B2B clients.
We are looking for experienced Vehicle Inspection Engineers to work with us on a self-employed basis, conducting high-quality vehicle inspections across Shrewsbury, Wrexham, and Ludlow!
The Role
As a Self-Employed Vehicle Inspection Engineer, you will carry out a variety of inspection types — including pre-purchase inspections and warranty evaluations — to the highest possible standard. You will work to pre-arranged appointments coordinated by our Stokenchurch-based deployment team, ensuring timely, professional, and accurate reporting.
Your responsibilities will include:
· Completing thorough, accurate vehicle inspections in line with company standards.
· Producing detailed, unambiguous inspection reports using company templates.
· Maintaining professionalism and excellent customer service at all times.
· Supporting pilot programmes and new customer initiatives when required.
· Travelling within your designated area and occasionally beyond when necessary.
About You
· We’re looking for skilled technical professionals with:
· A minimum of 7 years’ experience in formal vehicle maintenance, servicing, or MOT.
· City & Guilds Level 3 or HNC/HND equivalent qualification (IMI or IRTE membership desirable).
· Strong customer service, communication, and organisational skills.
· The ability to write clear, detailed, and accurate reports.
· A methodical, analytical approach to inspections and decision making.
You must also have:
· A clean UK driving licence, your own transport with business use insurance
· Your own tools, and equipment in good working order.
· A limited company with Public Liability and Professional Indemnity insurance
Why Work with DEKRA?
· Flexibility to work on an as-needed basis.
· The backing of a respected, global brand.
· Opportunities to work with a wide range of vehicles and clients.
· A role where your expertise directly supports safety and quality.
Ready to join an industry leader and put your inspection skills to work?
Apply today to become part of DEKRA’s growing network of specialist engineers.
Delivery Driver Trainer (Associate / Self-Employed)
Delivery Driver Trainer (Associate / Self-Employed)
Location: Remote (with occasional visits to the Stokenchurch Office or Training Centres) Salary: Competitive day rate - DOE Job Type: Associate / Self Employed Company: DEKRA Automotive
Are you passionate about training, driver safety, and delivering a positive impact on others' careers? DEKRA Automotive is seeking a Delivery Driver Trainer to join us on an associate basis.
This is a unique opportunity to shape the future of delivery driving by equipping drivers with essential safety knowledge, confidence, and practical skills — all while working in a supportive, values-driven environment.
What you’ll be doing:
As a Delivery Driver Trainer, you’ll provide engaging and informative training sessions to help our delivery drivers carry out their duties safely, efficiently, and in line with legal and company requirements. Your training will focus on areas including:
- Safe and compliant delivery of shipments
- Correct manual handling techniques
- Vehicle checks and defect reporting
- On-road behaviour and driving safety
- Personal safety and customer care
- Understanding and following traffic regulations
You’ll deliver training remotely and occasionally in person, using interactive methods and digital platforms to ensure maximum impact.
Your responsibilities will include:
- Delivering remote presentations and interactive training activities
- Assessing and supporting driver learners, ensuring key skills and safety procedures are understood and followed
- Monitoring and recording training participation and effectiveness
- Responding to training queries and supporting course attendees
- Maintaining up-to-date knowledge of delivery operations and training practices
- Collaborating with internal teams to enhance training and safety standards
What we’re looking for:
Essential:
- A full, valid driving licence and vehicle.
- Onboard with DEKRA via a LTD company or Umbrella Company
- Meet DEKRA minimum insurance requirements
- Provide your own equipment.
- Proven experience delivering training, coaching, or teaching (ideally digitally or remotely)
- Excellent communication and presentation skills
- Confidence with Microsoft Office tools (Word, PowerPoint, Outlook, Teams)
- Strong organisation and time management skills
- Ability to work both independently and as part of a team
Desirable:
- Experience within the delivery/automotive industry or social work
- A keen eye for detail and a passion for quality
- Experience working with digital training tools
What you’ll get in return:
- A supportive team environment where safety, integrity, and customer service are valued
- The chance to make a meaningful difference in people’s careers and road safety
- Flexible working arrangements
About DEKRA Automotive
DEKRA is one of the world’s leading expert organisations. We are committed to safety, quality, and sustainability across all that we do. At DEKRA, we empower our people to grow and contribute meaningfully to a safer world.
Ready to inspire and train the next generation of safe delivery drivers? Apply now and be part of something that drives real change.
No agencies please.
Inspections Operations Manager – Cosmetic Inspection Services
Inspections Operations Manager – Cosmetic Inspection Services
Location: Hybrid – Home, Field & Office Contract: Full-time, Permanent Salary: Competitive
DEKRA Automotive is a global leader in safety and quality, employing over 49,000 people across more than 60 countries!
The Role
We are now looking for an experienced Inspections Operations Manager to lead and support our Cosmetic Vehicle Inspection Services team!
This is a fantastic opportunity for someone with motor trade and leadership experience who thrives on building client relationships, driving performance, and managing high-performing inspection teams.
As Inspections Operations Manager, you will:
· Lead, mentor and develop our Cosmetic Vehicle Inspector team.
· Manage inspection quality control and ensure accuracy, providing feedback to continuously improve performance.
· Build strong partnerships with key clients, attending review meetings (in person and via Teams) to develop services and identify growth opportunities.
· Oversee daily operations for key accounts, ensuring KPIs and SLAs are met.
· Work closely with admin, finance, and business development colleagues to deliver seamless service.
· Manage invoicing, expenses approval, and operational reporting.
· Support wider inspection services, including providing cover for Mechanical Vehicle Inspections during holidays.
About You
To succeed in this role, you’ll bring:
· Proven motor trade experience, ideally with cosmetic/bodyshop or repair background (MET, PDR, SMART repair knowledge beneficial).
· Demonstrable leadership and team management experience.
· Good commercial awareness with budget and P&L experience is desirable.
· Strong client-facing and negotiation skills with the ability to build long-term relationships.
· Organised, structured, and results-driven approach.
· Understanding of Audatex and/or VDA qualifications would be an advantage (not essential).
Why DEKRA?
· Work with a respected global brand in safety, quality and inspection.
· Competitive salary package (DOE).
· 25 days annual leave + bank holidays.
· Pension contribution scheme.
· Private healthcare, eye test vouchers, and employee assistance programme.
· Opportunities for career progression and professional development.
· Collaborative, supportive culture built on DEKRA’s values of Safety, Integrity, Team Spirit, Customer Orientation and Entrepreneurship.
If you’re an experienced manager with a background in the motor trade and a passion for quality, we’d love to hear from you.
Apply today and take the next step in your career with DEKRA Automotive!
No agencies please.
Our Values
Our workplace values are at the heart of everything we do:
- We are RESPONSIBLE FOR SAFETY. We live up to our safety standards every day, acting as role models to ensure safety.
- We are ENTREPRENEURIAL. Creating opportunities by embracing personal responsibility.
- We are CUSTOMER ORIENTATED. Striving to not only meet, but exceed expectations every day.
- We are sincere and honest. Honouring our commitments and acting with INTEGRITY
- We are TEAM SPIRITED. Working as a team, supporting each other and sharing knowledge.
Privacy Notice
What is the purpose of this notice?
DEKRA Automotive Limited (DEKRA) is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you.
You can download a copy of this privacy notice below if you are applying for work with us (whether as an employee, worker or contractor).
It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).