Coordination Centre

Having one point of contact for all international cases

DEKRA Claims Services UK Ltd’s Coordination centre operation ensures clients benefit from the ease of having a single contact person for all cases, regardless of where the incident occurred or the nationality of the third party.
Our Coordination centres are dedicated multilingual teams that streamline the communication process and bring together all parties involved in the case, including experts, lawyers and medical professional. They help our clients deal with international cases at a local level.
The main advantages of this service are:
  • Single point of contact.
  • Reduced management time and improved efficiency.
  • No language barriers.
  • Increased satisfaction for policyholders.
  • Compliance with domestic and international regulations.
  • Reduced costs.
  • One interlocutor regardless of where the incident happened.