Sales and Aftersales Campaign Management

Develop & support national campaigns through central planning followed by a consistent national coaching/rollout programme.

Visit in the dealer for sales & aftersales.

Why Sales & Aftersales campaign management?

When Manufacturers take tactical actions they need to know that their network are acting as a coordinated campaign.

Your benefits:

  • Consistent standards and procedures across network
  • Maximise any network co-op funding opportunities
  • Return on spend enhanced by coordinated and consistent action across the network
  • Network profitability improved

Our services:

  • Market benchmark: environment, customer expectations, positioning and best practices
  • NSC & dealer analysis of expectations, capacity and return on experience
  • Offer an independent ‘sounding board’ to small groups of dealers in order to judge network reaction
  • Consistent dealer communication plan creation/coaching
  • Online best practice guide and tool box available for dealer staff to access

Why DEKRA?

  • Over 20 years’ experience in the UK market
  • Understand evolving customer behaviours and manufacturer/dealer issues
  • Independent
  • Provide network with skills, knowledge, behaviours and competencies
  • Provide comprehensive reporting tools

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