Workshop & Stores Efficiency Training and Coaching
Streamlining processes and optimized performance
Well-organized, smoothly functioning stores and workshops are crucial to the profitability of automakers’ distribution networks. The business of maintaining and repairing cars and fleets, however, is typically a high-pressure environment where every minute counts.
- Exceptional workshop productivity
- Optimized stores efficiency
- Motivated technicians and support staff
- A better understanding of performance through benchmarking
- Both qualitative (processes) and quantitative (KPIs) diagnostics
- Determining a SMART action plan and target KPIs
- Staff coaching for all team members, from service advisors to stores reps
- Implementation of KPI-guided processes and workflows
- Change management tools and assessments
- We are automotive industry experts aware of both the challenges of operating workshops and stores efficiently as well as workable solutions.
- We have the experience and skills to help you prioritize customer service while increasing profitability.
- We specialize in streamlining stores and workshop processes, optimizing their organization and maximizing their revenue potential.