Business Consulting

Optimising sales and customer satisfaction in the automotive sector

Competition among manufacturers, leasing companies and dealerships in the automobile industry is fierce. Founded on rock solid experience and a passion for the business, our expertise steers your team toward peak performance in the sales arena and at the same time ensures peak experiences for your customers.

Our automotive coaching and training programmes address the full scope of the automobile business. Focal points are business management, customer satisfaction and retention, fleet and used car sales as well as workshop and store management. Our customer relationship center offers comprehensive support in developing unshakeable customer loyalty, from approaches to lead management and customised events to contract renewal techniques, recall campaigns and sales and aftersales strategies. Our services help you unlock your team’s full potential and reach your organisation’s goals.

"The Society of Motor Manufacturers and Traders (SMMT) is one of the largest and most influential trade associations in the UK. Its resources, reputation and unrivalled automotive data place it at the heart of the UK automotive industry.

SMMT is the voice of the UK motor industry, supporting and promoting its members’ interests, at home and abroad, to government, stakeholders and the media.

SMMT represents more than 800 automotive companies in the UK, providing them with a forum to voice their views on issues affecting the sector, helping to guide strategies and build positive relationships with government and regulatory authorities."

Learn more about the SMMT at their webisite here